Deciphering Holiday Systems International Ratings from the BBB

When a prospective client examines the value of working with a new company, one of the most reliable resources to consider is the Better Business Bureau. Holiday Systems International ratings with the BBB provide a clear picture of the quality of experience to be expected. It's helpful to understand how the BBB formulates its ratings so that an appropriate interpretation can be made in considering doing business with HSI.

Entities are rated by the Better Business Bureau on a lettered grading scale with A+ being the highest possible grade and F being the lowest. A variety of elements contribute to the grades assigned. One of the most important factors is a company's complaint history with the organization. The BBB considers the severity of issues reported, the efforts and timeliness of a business in responding to complaints, and the evidence or lack of a good faith effort in resolving the problem. A history of complaints and results is displayed on the BBB website for each company rated.

Additional scoring components include the type of company, the time in business, and other background information. Licensing status and advertising practices also contribute to BBB ratings. Each of 16 specific ratings categories involves a numerical score, and the overall score is used to determine the letter grade assigned to a business. Companies can be accredited by the Better Business Bureau, paying a fee to go through a stringent evaluation by the organization.

Holiday Systems International ratings from the Better Business Bureau are consistently high. With a current A rating, the company has satisfactorily resolved customer issues according to BBB standards. Factors contributing to this high rating have included the length of time that HSI has conducted business, the quality of responses to concerns, and the volume of complaints based on the size of the company. HSI's participation in the accreditation process also contributes to its high rankings with the BBB.